Contact us

: We do not specialize in rush or emergency orders at IDIY. Thus, please note that we are unable to answer inquiries about delivery dates. For rush orders, we recommend using our IDIY Business service without requesting an instructor.

Contact us by email

The customer support center is open from 11:00 ～ 18:00 (in Japanese Standard Time).
Please note that we are unable to get back to you on weekends and holidays.
We look forward to hearing from you!

Our commitment to your privacy

We securely manage the correction related information of our customers. Your information is protected by privacy contracts which include our employees and instructors, and will not be shared to any third party without your permission. In addition, we will comply with all laws and regulations regarding the protection of personal information, as well as abide by our own efforts to protect and handle your personal information. Furthermore, please obscure proper nouns that may be used to identify your personal information with symbols and pseudonyms. Making solicitations, invitations, or recommendations to your instructor are also prohibited under our terms and conditions. Please understand in advance.

Start here
- About IDIY
- Correction styles
Services
Use cases
Instructors
- All instructors
Pricing
Contact us
- FAQs/Inquiries
- Teach at IDIY

TOEIC(R) and TOEFL(R) are registered trademarks of Educational Testing Service (ETS). This website is not endorsed or approved by ETS.
EIKEN(R) is a registered trademark of the Eiken Foundation of Japan. This website has not been approved, endorsed, or otherwise reviewed by the Eiken Foundation of Japan.
The company names, school names, service names and product names appearing on this website are registered trademarks or trademarks of the respective companies.